Pandaje Group looking for Tech Sales (Inbound, Outbound) & CCE)

We have urgent vacancy of “Technical Sales/Associate” for inbound and out bound process & "Customer Care Executive/ Retention Officer" .

Designation- Tech Sales Associate (L2/L3 Level) & Customer Care Executive/ Retention Officer

Location- Noida, Sector 63

Timing- 8pm to 5am, Fixed sat-Sun off

Salary Range- 20k-38k + Amazing Incentive+ Cab + Meal+ Perks

Incentive- 2rs- 5rs per Dollar

Experience- 1 year to 4 years on paper (min 6 month experience with good comm skill can also apply.)

Job Description:- (Technical Sales, Inbound/Outbound)

• Technical Sales Associate (TSA) is the first point of contact for the callers from North America.
• Basic technical knowledge required for proper diagnosis of the root cause.
• Recommendation of technical help through easy steps.
• Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills.
• Software or Service packages to be sold.

Candidate Profile:-

• Graduate or Above ( Any Stream)
• Good Communication Skills
• Mechanical or technical aptitude (ability to learn)
• A desire to continually learn about products & services
• Accuracy and Time Management skills
• Target Oriented person with a zeal to perform

Job Description:- "Customer Care/ Retension Officer"

• *Provides technical feedback to Product Management based on customer contact.
• *Provides support for Customer Relationship Management (CRM) application.
• *Resolving technical issues for customers.
• *Supporting sales staff with customer issues.
• *Updating details of customers in software.
• *Utilizing CRM system to track selling activities & update account information.

Candidate Profile:-

• 1-4 years’ experience in Inside Sales or Customer Service role.
• Mechanical or technical aptitude (ability to learn)
• A desire to continually learn about products & services.
• Word processing, spreadsheet entry for customer correspondence (MSWord/Excel).
• Accuracy and Time Management skills.

Taking 30—45 calls per day, doing call back as per request or schedule.

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

Location :

Address :