Hiring for Leading Banking Sector

Job Description  Greetings from aVeda Infotech!! We have openings with our client for Freshers/ experienced ,Please find the details below. Company :Leading Banking Technology Solutions Company Position : L1 Application support Exp : 0 - 1 yr Location : Pune Hiring mode : Permanent Eligibility : Any degree Keyskills:banking,banking domain, process, support, customer Job Description:

• Customer interaction, understanding the issues / complaints / requirements.
• Providing the expected reply on priority as per the SLA defined.
• Deciding severity / level of the issue and channelizing it as per predefined process.

• Good Communication Skills in English, Hindi and Marathi.
• Knowledge of Banking Domain, Carding, ATM, POS.
• Knowledge of Help Desk, Support Systems (Service Desk and ticketing systems)
• Previous experience with Banking Support would be a plus.

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(Please mention NCRJobs.in for reference)

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