Job Title
Designation – Technical Support Officer/ Sr.Technical Support Officer
Job Objectives:
Key Result Areas / Key Performance Indicators
- Inbound/ Outbound calls
- Perform trouble shooting
- Should have strong technical knowledge
- Prior experience of International Technical Support/ Tech Sales will be a plus
- Experience with printers and routers will be highly preferred.
Duties & Responsibilities
- Handle inbound / outbound calls
- Should be able to perform trouble shooting
- Should be able to answer any query independently if required
- Should have good communication skills
- Should be able to work in US Shifts
Job Requirements
Skills
Minimum Skills:
- Strong verbal communication skills (English)
- Should have strong technical knowledge
- Prior experience of International Technical Support is a must
- Experience with printers and routers will be highly preferred.
- Should have good Knowledge of Computers
Desired Skills:
Technical Support / Tech Sales background is highly preferred.
Knowledge
Domain Knowledge : International Tech Support/ Technical Sales
Process Knowledge : Strong knowledge of printers and routers will be highly preferred
Other Specifics: N/A
Qualifications
Educational Qualification : Any Graduate
Any graduate (with prior International Technical Sales and Support experience)
Professional Qualification : N/A
Experience
Min 1 year of International Technical Support experience (Good communication Skill is a must)
Best Individual profile (ideal profile suited for the position)
The ideal candidate would possess some of the following competencies:
Knowledge (What the person must know):
Should be able to demonstrate command on Process knowledge
Skills (What the person should be able to do):
Strong Oral & Written skills (English)
Attributes (What behaviors the person should exhibit):
Should be able to deliver even in high stress
Patience while receiving feedback, Open to change, Multi-tasking skills, Interpersonal Skill
Excellent convincing skills
If you are interested, please call on
Job Title
Designation – Technical Support Officer/ Sr.Technical Support Officer
Job Objectives:
Key Result Areas / Key Performance Indicators
- Inbound/ Outbound calls
- Perform trouble shooting
- Should have strong technical knowledge
- Prior experience of International Technical Support/ Tech Sales will be a plus
- Experience with printers and routers will be highly preferred.
Duties & Responsibilities
- Handle inbound / outbound calls
- Should be able to perform trouble shooting
- Should be able to answer any query independently if required
- Should have good communication skills
- Should be able to work in US Shifts
Job Requirements
Skills
Minimum Skills:
- Strong verbal communication skills (English)
- Should have strong technical knowledge
- Prior experience of International Technical Support is a must
- Experience with printers and routers will be highly preferred.
- Should have good Knowledge of Computers
Desired Skills:
Technical Support / Tech Sales background is highly preferred.
Knowledge
Domain Knowledge : International Tech Support/ Technical Sales
Process Knowledge : Strong knowledge of printers and routers will be highly preferred
Other Specifics: N/A
Qualifications
Educational Qualification : Any Graduate
Any graduate (with prior International Technical Sales and Support experience)
Professional Qualification : N/A
Experience
Min 1 year of International Technical Support experience (Good communication Skill is a must)
Best Individual profile (ideal profile suited for the position)
The ideal candidate would possess some of the following competencies:
Knowledge (What the person must know):
Should be able to demonstrate command on Process knowledge
Skills (What the person should be able to do):
Strong Oral & Written skills (English)
Attributes (What behaviors the person should exhibit):
Should be able to deliver even in high stress
Patience while receiving feedback, Open to change, Multi-tasking skills, Interpersonal Skill
Excellent convincing skills
(Please mention NCRJobs.in for reference)
(Please mention NCRJobs.in for reference)
Location :
Address :
