Technical Support Executive - International Inbound Process

Job Description

• Handling Inbound calls through voice, chat & remote.
• Providing technical assistant to international clients (Troubleshooting for technical issues related to computers, peripherals, scanners and printers.
• Focused on selling of Annual/Per incident plan.
• Taking care of customer satisfaction.
• Handling inbound calls and achieving sales target.
• Must have the ability to communicate clearly with clients at varying levels, conceptually and tactically
• Candidate should have 1-4 years of experience in Technical Support Voice Process.
• Prior experience in an international calling process will be an added advantage.
• Should be open to work in Night shifts.
• Experience in US, Australian, UK or Canada Inbound processes is preferable

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

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