Slimming In-charge

Under the general guidance of the Centre Manager and within the limits of established Company policies drives the Slimming Technical Services, sales of the Slimming Department and takes care of the relevant manpower to ensure productivity in the department, manage the customer relationship, the value of Vibes brand and services, and ensure compliance of operational standards

Key Responsibilities:

1. Responsible for sales and in house bookings of the slimming department.
2. To interact with and monitor the progress of all clients
3. To counsel all the clients not losing well, in co-ordination with the in-house doctor and the counselor.
4. To ensure client satisfaction and maximize in-house bookings
5. To ensure package execution within the validity period devised according to the package
6. To ensure regular follow-up of clients on break to minimize the unexecuted packages.
7. To plan in-house events to keep the clients motivated and come in regularly.
8. To motivate and delegate responsibility to all the slimming staff.
9. To maintain the duty roster of dietitians, nurses, masseurs, therapists and attendants.
10. To conduct regular meeting with the staff for sorting out grievances and taking suggestions for improvement.
11. To ensure maintenance of hygiene and cleanliness of staff, machine and the slimming section
12. To orient all the new slimming staff recruited in the center.
13. To be responsible for proper maintenance of all records at center (Slimming Cards, Body therapy and Firmer Ledger, Diet Diaries, Appointment Planner) and send necessary records to the Corporate whenever asked for.
14. To ensure maintenance of adequate stock pertaining to slimming, stationary, consumables and linen.
15. To ensure regular maintenance and calibration of slimming machines.
16. To conduct regular checks and training of the staff handling the machines.
17. To handle all the client complaints & settle them judiciously.
18. To regularly interact with the Corporate to keep them updated with the progress of the center.
19. Conduct events once to month to boost sales.
20. To ensure adequate informative and educational material is put up and available in the center in form of charts, posters, and handouts.

Additional Responsibilities

1. To generate desired records from Slimming Cards / Software from time to time
2. To perform outdoor duties incase Company organizes slimming events at a said venue / camp for social cause.

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

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