Customer Service Staff

Industry: BPO / Call Centre / ITES Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations Role: Associate/Senior Associate -(NonTechnical) Key skills: International BPO

Job description 1. Responsible for resolution of issues faced by the customers according to SOP list. 2. Quickly and accurately perform multi-tasks like talking, listening, documenting information, seeking information and problem solving. 3. Work effectively as a team member and facilitate cooperative environment to meet and exceed customer expectations. 4. Communicate with China HQ for working record. 5. Work at home as a SOHOer.

Eligibility Criteria 1. Age limit 18-25 yrs 2. In Delhi/Mumbai 2. 10th Passed, 12th Passed, Undergraduate/Graduate 3. Excellent Communication 4. Basic computer skills 5. Voice Experience would be an added advantage 6. Freshers are welcomed 7. Internet broadband access

*Unlimited Incentives. *Salary: Negotiable

More Info, Contact +86 20 8404 4888, Skype: chineebiz2, or Email: hr@clsc.cn, Contact person: Mr. Kiefer. Website: www.clsc.cn.

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

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