Loans - Verification & Repayments Executive

To verify customer’s identity; verify documents and approve eligibility to borrow / lend based on given frameworks.

Responsibilities:

• Tele Verification: Verify prospects to protect against fraudulent customers. This entails phone and SMS verification as per guidelines / frameworks provided by us

• Document Verification: Follow guidelines provided by us to verify online documents (like pay slips, PAN card, bank statements, ID proofs) submitted by customers.

• Follow-ups for verification: Follow up with customers who have not submitted documents and/or have submitted wrong documents

• Help underwrite unsecured loans using CIBIL data as well as the information collected in the previous steps

• Default management: Speaking to customers who have defaulted on their payment and arranging for payment collection (as per company guidelines)

Skills/Qualifications:

• Bachelors Degree/Master in Business Administration/Marketing or equivalent.

• Attention to detail.

• Excellent communication skills.

• A pro-active self-starter who can operate both individually and as part of a team.

• Good understanding of financial products and ability / confidence to deal with intelligent customers.

• Closing Skills, Motivation for Sales, high energy Level.

Other Requirements:

• The candidate should have a minimum of 3 years of relevant experience in personal loans or credit cards in a verification and / or collection / recovery role

• Excellent oral, written and presentation skills. Must be proficient in English

• Should be capable of working independently.

• Limited travel (within Delhi) will be required for this position

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

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