US Voice Process SEMI Technical InBound

Answer phones professionally. Respond to customer inquiries. Research required information using available resources. Handle and resolve customer complaints. Provide customers with product and service information. Process orders, forms and applications. Identify and escalate priority issues. Route calls to appropriate resource. Follow up customer calls where necessary. Complete calls logs. Complete calls reports.

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

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