Call Center Executive

Call Center Executive

Call Center Executive

  • Hyderabad
  • Posted 1349 day(s) ago
  • Job Views : 724
  • Job Applicants : 0

Job Description

Answer incoming calls and respond to customer’s emails

Management and resolve customer complaints

Identify and escalate issues to supervisors

Provide product and service information to customers

Research required information using available resources

Research, identify and resolve customer complaints using applicable software

Route calls to appropriate resources

Document all call information according to standard operating procedures

Recognize, document, and alert the management team of trends in customer calls

Follow up customer calls where necessary

Other duties as assigned

(Please mention NCRJobs.in for reference)

Interview Location

Location : Hyderabad

Address : 1st Floor, Bhuvana Towers, Beside Manju Theater

Short Description
  • Job ID:

    NCRJB14709
  • Job Views:

    724
  • Job Type:

    Full Time
  • Number of Vacancies:

    10
  • Industry:

    Medical / Healthcare / Hospitals,
  • Functional Area:

    Telecalling
  • Job Experience:

    Fresher
  • Posted On:

    13, Nov 2020
  • Closing Date:

    28, Nov 2020