Client Servicing & Account Management

Roles and Responsibility:

1-Retaining existing clients, regaining old clients, and cross-selling the new clients

2-Key Account Management, follow-ups & incidence management

3-Regular visits to existing clients and building relationships

4- Co-ordination and payment follow-ups.

5-Client servicing and solutions to deliver on KPI’s

6-Planning and managing campaign execution –sustenance and customer interventions

7-Client engagement: taking briefs from client and coordinating with teams for the successful execution of the briefs (Analytics/Creative/Data/Campaign etc)

8-Leading process improvement initiatives for seamless client/brand experience

9-Periodic campaigns and campaign reviews with clients (reporting and presentation)

10-Bring in innovations to improve customer and campaign response.

(Please mention NCRJobs.in for reference)

Location : Lucknow

Address : Block B, House No: 1099, Indira Nagar Near Footprints Play School, Lucknow