Customer Support Executive Delhi

Customer Support  Executive Delhi

Customer Support Executive Delhi

  • Delhi
  • Posted 30 day(s) ago
  • Job Views : 412
  • Job Applicants : 1

Job Description

JOB PURPOSE 

• Manage inbound and outbound calls by providing optimum service to customers. 

• Resolve customer service inquiries and issues promptly, ensure effective & timely follow up. 

• Maintain and ensure customers’ records are updated into customer database accurately. 

• Liaise with company’s clients in relation to customer service issues. 

• Prepare contact reports and analysis on inbound/outbound calls. 

• Support Supervisor/Manager to review work processes, identify and resolve process gaps through constructive feedback for continuous improvements where appropriate. 

KNOWLEDGE AND SKILLS 

• Strong command of English and Hindi. Ability to converse in Bengali, Kannada, Telugu and Punjabi will be advantageous too.

• Basic knowledge of MS Office Suite (Word, Excel & PowerPoint).

• Self-motivated individuals with integrity, drive to achieve targets and possessing good organizational skills. 

• 1 year of working experience in customer service industry with specialization in telesales or telemarketing role will be an added advantage.

• Freshers are welcome to apply.

ANY OTHER ATTRIBUTES 

• Mature, resourceful, tactful and diplomatic with the ability to communicate with people of all levels.

• Self-motivated individuals with integrity, drive to achieve targets and possess good organizational skills. 

Salary will be at par with the industry norms. Vacancy available for multiple 'Customer Support 
Executive' positions
; expected joining date: Immediate  

Interested candidate may email Resume to:

hr-india@sgsupport.com .

Only short-listed candidates will be notified. QUALIFIED WOMEN ARE ENCOURAGED TO APPLY. 

(Please mention NCRJobs.in for reference)

Interview Location

Location : Delhi

Address : Elegance Tower, Jasola

Short Description
  • Job ID:

    NCRJB14289
  • Job Views:

    412
  • Job Type:

    Full Time
  • Number of Vacancies:

    3
  • Industry:

    Fresher / Trainee / Entry Level, Sales & Marketing,
  • Functional Area:

    Sales Representative,Telecalling
  • Job Experience:

    1-2 years
  • Posted On:

    22, Feb 2019
  • Closing Date:

    09, Mar 2019