Job Description
Greetings from HCL....!!
We are pleased to inform you about a Great Career Opportunity with the No. 1 Employer in India, HCL Technologies - BSERV for the profile of Customer Service Executive / Sr. Customer Service Executive.
Direct Walk-in on 20th & 21st Aug'18.
Designation: - Customer Service Executive / Sr. Customer Service Executive
Job Description:-
Required Qualification: - Any Graduate
Roles and Responsibilities:-
*Complaint Management.
*Solving Customer queries.
*Using process knowledge in replying to customers.
*Maintaining quality standards.
*Effectively meeting the SLA parameters as set.
*Generating Purchase orders and editing the same to suite internal/customer requirements.
*Managing and updating customer and client database.
Skill Set Required:-
-Fluency in English.
- Good Analytical and Interpretation Skills.
-Should have familiarity with Windows Operating System and desktop system.
-Good written and verbal communication skills/ multilingual skills.
-Should have keen eye for details
Shifts: Rotational
Benefits of Joining HCL :-
*Both sides AC cabs available for Pickup/drop facility.
*Opportunity to fast track career growth.
*International Standard Facilities.
*Recreation, Cafeteria, ATM and Concierge facilities:
*Regular Get together and other cultural programs:
Work Experience:-
*Freshers are eligible/Experienced(Preferable)
Essential requirement:-
*Good written and Oral communication skills
AGE:- 18 yrs to 35 yrs
Venue for the Interview:-
HCL Technologies Limited,N5 Building
A-22,Sector-60
NOIDA
Contact Person :
Priyanka Bisht (0120-4324409)
Nearest Metro Station : Noida City Centre
Walk in timings: 11:00 a.m. to 6:00 p.m.
*All candidates should carry resume & 1 passport size photograph
Mention Priyanka Bisht as a source/reference at the top of your CV.
DO NOT CARRY LAPTOPS/USB/ PHONE CHARGER as they are not allowed in the premises
DISCLAIMER: HCL Technologies BSERV do not charge any amount throughout the recruitment process.
(Please mention NCRJobs.in for reference)
Interview Location
Location : Noida
Address : HCL Technologies Limited,N5 Building A-22,Sector-60 NOIDA