Reception job in dilshad garden

Main Job Tasks and Responsibilities

answer telephone, screen and direct calls 

take and relay messages

provide information to callers

greet persons entering organization

direct persons to correct destination

deal with queries from the public and customers

ensure knowledge of staff movements in and out of organization

monitor visitor access and maintain security awareness

provide general administrative and clerical support

prepare correspondence and documents

receive and sort mail and deliveries

schedule appointments

maintain appointment diary either manually or electronically

organize conference and meeting room bookings

co-ordinate meetings and organize catering

monitor and maintain office equipment

control inventory relevant to reception area

tidy and maintain the reception area

Education and Experience

high school diploma generally required

knowledge of administrative and clerical procedures

knowledge of computers and relevant software applications

knowledge of customer service principles and practices

keyboard skills

ability to work a switchboard

Key Competencies

verbal and written communication skills

professional personal presentation    

customer service orientation   

information management

organizing and planning

attention to detail

initiative

reliability

stress tolerance 

(Please mention NCRJobs.in for reference)

Location : Dilshad Garden

Address : E-15/97,Rohini Sector-8