Job Description
1) Verifying calls and Data Validation
2) Taking feedback from the customer and educating him regarding the process and product
3) Doing Scheduled Call backs to Customer to maintain customer interest and improve customer retention
4) Resolving Customer queries and coordinate with Technical Team to assist customer for end to end issues.
5) Maintaining Customer Satisfaction to the maximum level
6) Maintaining quality as per the standard.
7) Invoice generation
8) After sale service to be provided to the customer
ELIGIBILITY:
1) Both Male or female candidates can apply
2) Minimum 2 years experience in Outbound/Inbound International process
3) Should have excellent communication skills in English
4) Dynamic & experienced personnel from international BPOs are preferred.
5) Any Graduation
6)Should be flexible for different shifts
ADDITIONAL BENEFITS:
1) Complimentary lunch or dinner
2) Pick up and drop facilities on both sides
3) Referral Bonus on a monthly basis
4) Incentives available as per the performance
SALARY: 12k-22k,Experienced :Hike of 20-30%.
Regards
Dipa Ghosh
HR Executive
Mob No. 9830540993
To get more details on the opening please call on the mobile no. 9163139487, 9874744309, 9830933443, 9883011122, 9874744517, 9830531292, 9874744391, 9830933553, 9830540993, 8697657486, 9674741946
Or contact us at
Eco space Business Park
Block 4A, 2nd Floor, Action Area
New Town, Rajarhat
Kol – 700156
Website address: http://www.mavenindia.org
Follow us on YouTube :- https://youtu.be/f9_cKXgpjdo
(Please mention NCRJobs.in for reference)
Interview Location
Location : Kolkata
Address : Eco Space Business Park Block 4A, 2nd Floor, Action Area New Town, Rajarhat Kol - 700156