Greetings from HCL....!!We are pleased to inform you about Opening with the No. 1 Employer in India, HCL Technologies - Business Services for the profile of Customer Service Executive/Sr. Customer Service Executive.You can come for the Direct Walk-in on 26th & 30th June'17 .Designation:- Customer Service Executive/Sr. Customer Service Executiv eJob Description:- Roles and Responsibilities:- *Complaint Management.*Solving Customer queries.*Using process knowledge in replying to customers.*Maintaining quality standards.*Effectively meeting the SLA parameters as set.*Generating Purchase orders and editing the same to suite internal/customer requirements.*Managing and updating customer and client database.Required Qualification:- Any Graduate
*Freshers are eligible/Experienced(Preferable)
Skill Set Required:-
-Average communication Skills in English.
- Good Analytical and Interpretation Skills.
-Should have familiarity with Windows Operating System and desktop system.
-Good written and verbal communication skills.
-Should have keen eye for details
Benefits of Joining HCL :-
*Both sides AC cabs available for Pickup/drop facility.
*Opportunity to fast track career growth.
*International Standard Facilities.
*Recreation, Cafeteria, ATM and Concierge facilities:
*Regular Get together and other cultural programs:
*Good written and Oral communication skills
AGE:- 18 yrs to 39 yrs
Venue for the Interview:-
HCL Technologies Limited,
(Please mention NCRJobs.in for reference)
HCL Technologies Limited
ABOUT THE COMPANY,
HCL is a $6.3 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies andHCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over1,05,000 professionals of diverse nationalities, who operate from 29 countries including over 500 points of presence in India. HCL has partnerships with several leading Global 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.com
Location : Noida
Address : HCL Technologies Limited, N5 Building, A-22, Sector - 60, Noida