Job Description
Job Description
Grab the Opportunity to work with Amex!
for the following Job Role:
Ticketing (Travel Domain):
Essential Duties and Responsibilities:
The Candidate Will Be Required To Work On Gds, Action Pnr's, Issue Air Tickets, Drive Hotel & Car Invoices Etc.
Candidate Should Have Sound Knowledge Of GDS - Sabre.
Should have sound Knowledge Of Air-Fares & Ticketing, Should Be Able To Read And Interpret Fare Rules In Gds And Apply The Same While Issuing Tickets.
Should Be Able To Read And Interpret Fare Sheets From Fae – Intranet.
Candidate Will Be Required To Action Pnrs and ensure SLA adherence.
Should have excellent Understanding Of Travel Business to ensure smooth day to day operations.
Candidate Should Be Result Oriented And Should Be Able To Resolve Queries From Market.
Should Be A Self Starter & Quick Learner With Ability To Multi-Task
The Incumbent Shall Ensure Compliance With Sla And Other Internal Guideline, Policies Related To The Business Area He/She Will Be Part Of.
Should Be Able To Maintain Excellent Quality Along With High Productivity.
The candidate would Be Required Understand and Consistently Exceed Customer’s Expectations Whilst Ensuring Effective Teamwork At All Times.
Should Have An Eye For Detail With High Focus On Quality And Controls
This role may be subject to additional background verification checks
About The Company
American Express is a global services company and the world’s largest card issuer. Our direct relationships with many millions of consumers, businesses and merchants worldwide—combined with our leading edge marketing, information management and rewards capabilities—enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
American Express for 9th consecutive year has been voted among India’s top 10 workplaces by the Great Place to Work institute. In recognition of our consistent performance, we were nominated to the Great Place to Work “Hall of Fame”.
At American Express, we serve customers, not transactions. We’re widely known for providing superior customer service and have been recognized for a number of achievements including being ranked highest in customer satisfaction within the credit card industry by J.D. Power for seven consecutive years.
A career at American Express is rich in experience and offers opportunities to build lasting relationships with our customers.
Come join us and realize your potential.
Functional Area: Customer Service (International)
Industry: BPO / Call Center
Skills: Amadeus Ticketing Galileo SABRE GDS
Other Skills: Travel Airline
Recruiter details
Company Name: American Express
Company Description:
About American Express:
We are a global services company and the world's largest card issuer.
Our direct relationships with many millions of consumers, businesses and merchants worldwide-combined with our leading edge marketing, information management and rewards capabilities-enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
Asides, given below is the link of our co website for your kind perusal.
Email: shikha.yadav2@aexp.com
Telephone: 8800129767
(Please mention NCRJobs.in for reference)
(Please mention NCRJobs.in for reference)
Interview Location
Location : Gurgaon
Address : Gurgaon