Job Description
Contributes to maintaining the needs of R&D IS requirements
Candidate should support to meet R&D IS needs regards to JIRA
Candidate should work to test, install, configure, license management & troubleshooting of JIRA.
As part of this process, Candidate should work to create proper documentation, diagrams and other detailed
Candidate should be ready to travel / visit SC/ BG / Sites at remote offices.
Maintains an efficient support ​to all R&D Users on JIRA interface
Provides helpdesk and technical support to all R&D Users and to site key users if required
Trains key users on all new or modified features (provides training material, best practices...) in JIRA
Candidate should involve in migration projects from existing ticketing applications into JIRA R&D Server.
Implement new projects in JIRA: specifications, developments, follow up and tests.
Manage and configure JIRA Server for better optimization
Contributes to the implementation of new Group solutions
Deploying new Group solutions and evolutions on R&D JIRA Server
Ensures Group standards are applied in accordance with the BG’s methodologies.
Manages escalation processes when needed.
instructions to help VIPL R&D Users & Site IS to make the best use of new technologies respecting Group standards
Key Skills
JIRA Administration Skilled JIRA Server management Skilled JIRA Database Management Skilled Development Process Skilled JIRA Tools,plugins
For more details contact : Radhika - 8144222999
(Please mention NCRJobs.in for reference)
(Please mention NCRJobs.in for reference)
Interview Location
Location : Chennai
Address : No22 Poonamalle High Road, (Next To Hotel Chennai Gateway)