Technical Support Executive(Field Job/Conveyance Must)

Job Profile: • The Executive - Technical support has to ensure user should not get any Technical problems and if they face Technical problem then Executive - Technical support has to close in minimum timeframe. Responsible for all type of S/W, H/W and Networking Installation. • If the problem is related to third party (ISP/Vendor) then Engineer has to log complain to concern (ISP/Vendor) and has to follow up as per escalation matrix. • Installations o S/W Installations, Selling Platform, Proprinters, Products, Local scripts o H/W Installations, provided Computer Systems, Ticket printers, Hardcopy Printers • Networking o SARAL, Coordinate with BIS for circuit delivery, follow up with provider, Router Installations, Modem/Converter Installation, maintenance. o ISP, Ordering Broadband circuit to ISP, Coordinating with ISP for Installation, maintaining ISP records for local payments o LAN, Installation of Network switch, Local networking, maintenance Note: Its a Field Job. Candidates must have a two- wheeler. Salary: 14k Gross+Fuel Reimbursement+mobile reimbursement Qualification: Diploma in Hardware & Networking

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(Please mention NCRJobs.in for reference)

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