SPA MANAGER/ASSISTANT SPA MANAGER

Roles and Responsibility:- • The manager of a spa facility should oversee the operation of a business that provides clients with various services, including massages, facials, manicures, pedicures and more. • He or she should provide the spa visitors with a satisfying experience and manages all staff and activities of the facility. • Depending of the facility, some daily duties may include human resources, office procedures, marketing, ordering supplies and materials, housekeeping, staff training, and handling complaints. • Create a motivating environment of sincerity, warmth and fun for staff and guests. • Demonstrate an exceptional level of professionalism for the staff to emulate. • Effectively administer and monitor Staff Scheduling procedures. • Manage inventory effectively. • Implement a clearly established opening and closing procedure. • Ensure stock and cash items are kept safely under lock and key. • Attend Management meetings and convey all relevant information throughout the Spa. • Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation. • Anticipate, identify and ensure customer needs are being met in the best possible way. • Monitor customer satisfaction with surveys, focus groups and comment cards. • Develop and deliver credible, competitive, value-plus service to the customer. • Guide staff to become caring problem solvers, cooperative, accommodating and fair. • Exhibit a professional attitude, and an Ability to handle difficult situations. • Uphold gracious front desk procedures in the booking and handling of customers. • Maintain fresh, effective programs to consistently retain and grow customer base. • Develop and maintain compensation guidelines for customer complaint handling. Salary :- 20 K to 25 K Experience :- 1 to 4 years in hospitality Industry/ Candidates from Spa Industry (Preference) Job Location:-Ambience Mall, VasantKunj and Pacific Mall, Rajouri(only female)- New Delhi AND GOOD EARTH, SECTOR 50, GURGAON, HARYANA(MALE)

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

Location : THANE

Address : B-70-404,NITIN SHANTI NAGAR SECTORE 1,