Content Strategist

PurpleRain seeks a dynamic, self-starter to assist in Client Support efforts. This position is an excellent opportunity to experience various aspects of business. The Accounts Management Specialist will be responsible for the customer success and growth. This position is an exciting ground-floor opportunity for the right person contributing to a very exciting field. The position is in house and requires managing remote teams and clients with communication through Skype / Web Conferencing. More about the role: As a key member of the Client Services team the Account Executive you will be responsible for managing a range of client accounts from global markets from different niche namely analytics, bigdata and security. The primary focus of this role is to ensure the success of clients’ products and to ensure clients get the most out of the platform. You will maintain productive relationships with each client account, maximizing renewal and sales opportunities with them. This is the perfect time to join the PurpleRain team – market growth is gaining fantastic momentum and the portfolio of clients continues to grow each month. What you will do? • Ensure new accounts are on-boarded and implemented smoothly and speedily • Provide ongoing support and assistance to increase usage, frequency and effectiveness of the platform • Arrange regular update calls and meetings with clients to feedback on activity and knowledge sharing • Compile daily, weekly & monthly summary reporting to clients • Participate in contract renewal and extension discussions and Discover new clients. • Be an integral member of the entire team, putting energy and passion into your work • Work hard, enjoy work and have fun! Who are we looking for? • You need to have excellent command over English • Customer service experience (minimum 2 Years) • Sales Experience is an add on. • Our customer’s value clear communication, excellent communication skills are extremely important. • Good technical aptitude for internet technology (VPNs, Hosting and configuring routers is a bonus) • Attributes: Creative thinker, positive attitude, team player, focused, results oriented, problem solving, patience and determination are ALL important to help discover the customer’s issue and to solve it. What are we offering? We are a young and energetic company with big plans to grow our team in Bangalore. We value the views and opinions of all our staff and have an inclusive and open working environment. As we are growing, there will be many opportunities for career progression and personal development. The working environment is casual, but the output is professional. We offer perks such as free drinks, team lunches and evenings out. As we receive many applications for these positions we will only be able to reply to successful candidates. About this Company: PurpleRain is a small company with a big ambition, focused on delivering innovation and results. PurpleRain delivers fierce digital strategies, analyses and marketing tactics to aspiring, driven brands with a burning desire to compete. Poised to help the clients strike at the right moment, we create, implement and measure outcomes-based strategies that produce quantifiable results and challenge the status quo. PurpleRain manages several next generation technology products in the Hosting, Cloud and Analytics markets.

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(Please mention NCRJobs.in for reference)

Location : Bangalore

Address : 3, Domlur Service Road, Indiranagar,