Customer Service Executive

Company Overview: We are a company of enthusiasts, senior professionals who are commited in delivering a win win experience to our clients and other stakeholders. We are commited in having a fruitful partnership with our clients in delvering a mutually agreed goals. We partner to share the responisbility of enhancing the quality of delivery in HR and quality areas.  KEY RESULT AREAS:

• Attending customer queries over the phone and providing solutions.
• Resolving matters in the best interest of both the customer and the company.
• Ensure customer satisfaction during every transaction.
• Empathising with the customer situation.
• Any inadequately handled call to be escalated to superior.
• Adhere to the laid down code of conduct.
• Managing service delivery to customers to ensure high customer satisfaction levels.
• To ensure customer satisfaction by.
• service standards and customer expectation.

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

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