Client-Experience Specialist (Female | 0-2 years)

About Glitstreet.com : Glitstreet is a fast growing early stage Internet-consumer start up based out of Delhi/NCR. Founded by a team of IIT Delhi and BITS Pilani, it is a premium occasion-wear focused e-commerce marketplace that enables customers to interact with and purchase custom designed & made to order products directly from the designers & makers.   What you will do:

• Handle all customer and vendor escalations
• Troubleshooting day-to-day vendor/customer issues
• Work closely with Business Development & Operations team on vendor onboarding
• Act as a communication link between the customer and the particular seller transacting on the platform
• Training and management of new team members as the Customer & Vendor Experience Team expand in coming months.

• An opportunity to make a big business impact to a super-fast growing company
• An opportunity to join a small team that will expand very rapidly in the coming months with external funding.
• Ownership/independence at early stage of career
• An environment to hone on multi-faceted business skills

• Clear communication through all customer service channels
• Strong enthusiasm for lifestyle ( clothing, jewellery, shoes, bags) shopping and market
• You love fashion and the latest trends.
• You are fluent in Written and Verbal Communication in Both English & Hindi.

• Graduate in any field.
• 0-2 years of prior work experience.

• Best in Industry for the right candidate.
• High growth potential as the company will be expanding very rapidly
• 0-2 years of B2B/B2C customer care/business development/relationship management experience will be a huge bonus

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

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