Apply fo Quality Analyst / Sr. Quality Analyst

Apply fo Quality Analyst / Sr. Quality Analyst. Profile Description: - Graduate with minimum 4 years of BPO experience. - Experience in call quality function is preferred. - Candidate with more than 3 years calling experience in any inbound process can also be Preferred. - Experience with process excellence/operational excellence/transactional quality will be an added advantage. - Excellent spoken and written communication skills for English. Job Description: - Perform analysis of query/call listening results in line with customer objectives to develop business cases. - Compile analysis results and create presentations.

(Please mention NCRJobs.in for reference)

(Please mention NCRJobs.in for reference)

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