Cloudpoint Technologies offers an integrated solution along-with artificial intelligence and machine learning capability, aiding omni channel campaign execution by showcasing 360-degree view of the customer. We are a Tech, Strategy & Execution start-up focused on Customer Lifecycle Management for unserved/underserved.
We would be offering a unified and connected customer engagement platform with three core functionalities:
· CloudMarketing – A Marketing Automation Platform
· CloudSocial – A Digital & Social Media Management Platform
· CloudInsights – BI, Visual, Voice & Text Analytics Platform
Along with the product suite, we also offer services for efficient customer management.
· Telephony Services
· BPO Services
· Consultancy & Managed Services
Cloudpoint Technologies was founded by industry stalwarts with rich experience of more than 5 decades of setting up and running customer facing business in Pay TV, consumer durables, ÌT& ITES, VoIP and retail. They possess deep domain knowledge with proven ability to handle customer life cycle management at scale.