Job Description
Position : - Executive Client Servicing
Job Location : Noida
Shift Timings : 9 AM to 6 PM
About the company:
IndiaMART is Indias largest online marketplace, connecting buyers with suppliers. The online channel focuses on providing a platform to SMEs, large enterprises as well as individuals.Founded in 1996, the companys mission is to make doing business easy.2.6 Crore Buyers | 22 Lakh Suppliers | 3.3 Crore Products
IndiaMART for Buyers
Convenience of connecting with sellers anytime, anywhere
Wider marketplace with a range of products and suppliers
One-stop- shop for all requirements
IndiaMART for Suppliers
Enhanced business visibility
Access to buyers from across the globe
Increased credibility for your brand
IndiaMART has over 3600 employees located across 65+ offices in the country, and with customers spanning across 200 nations. Its existing investors include Intel Capital, Amadeus Capital, WestBridge Capital & Quona Capital.
Job Summary:-
Retaining and renewing customers as well as maximizing the revenue while upselling.
Driving towards customer delight and ensuring smooth rendering of services Acting like a consultant to the client and offering them recommended services and solutions.
Maximizing weekly revenues by overachieving daily targets
Retaining and renewing customers as well as maximizing the revenue while up-selling.
Knowledge:-
The candidate should have hands on experience in client handling and product selling.
The candidate should preferrably have knowledge of selling customer solutions over a call.
The candidate should possess prior knowledge about customer retention/upselling.
Skills:-
Team-Handling capability
Effective communication & comprehension skill
Time Management
Quick decision making
Understand Customer needs
Report Management Skills Attitude & Behavior:-
Ability to build rapport with customers instantly
Likes to picks up challenges
Good motivator, passionate, confident.
Customer-centricity
Experience: -
MBA fresher with 70 % in 10th and 12th standard.
Experienced Professionals: 65% 10th & 12th
Time: 9.30AM
Salary: Not Disclosed by Recruiter
Role Category: Voice
Role: Associate/Senior Associate -(NonTechnical)
(Please mention NCRJobs.in for reference)
Interview Location
Location : Noida
Address : 7th Floor, Advant-Navis Business Park, Plot No-7, Sector-142, Noida