SOC Engineer

SOC Engineer

SOC Engineer

  • Chennai
  • Posted 940 day(s) ago
  • Job Views : 93
  • Job Applicants : 0

Job Description

Monitoring and Maintaining OTT TV platform and ensuring service availability with 99.999% • Monitoring and Maintaining CDN network and ensuring content is delivered with minimal delay • Application monitoring on multiple devices (iOS, Android, Connected TV, PC & Set Top Box.,) • Demonstrable understanding of cloud Operations • Configuration Management Experience (Puppet, Chef, CFEngine, Salt) • Ticket management with vendors and service providers. Escalation of tickets not conforming to SLA standards • Experience with Asset Management tools/process • Ensuring KPIs are met to set standards • Acting as Level 1 point of contact supporting business-critical services • Prioritising and resolving day-to-day systems issues and business requests • Effectively managing client expectations and escalating where appropriate • Involvement in a weekly/monthly patching activities and business-driven enhancements • Assisting with process improvements, systems integration and BCP efforts • Ensuring that incident, problem, and change management processes and procedures are followed and adhered to • Reviewing and improving operational processes, procedures, and documentation associated with the operation of these systems • Establish networking environment by system configuration, system installation, defining, documenting, and enforcing system standards. • Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network architects on network optimization. • Undertake network fault investigations in local and wide area environments, using information from multiple sources. • Secure network system by establishing and enforcing policies, and defining and monitoring access. • Report network operational status by gathering, prioritizing information and managing projects. • Upgrade data network equipment to latest stable firmware releases. • Configuration of routing and switching equipment. • Remote support of on-site engineers and end users/customers during installation. • Remote troubleshooting and fault finding with customer and resolving issues • Liaise with service providers via email and phone for resolving issues. Key Skills Role requires handling Multiple technology (OTT, Network, Cloud – AWS , CDN) Requires thorough understanding of OTT Workflow and ability to find R For more details contact : Radhika - 8144222999

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Interview Location

Location : Chennai

Address : No22, Poonamalle High Road, Koyambedu, Chennai 600107

Short Description
  • Job ID:

    NCRJB11002
  • Job Views:

    93
  • Job Type:

    Full Time
  • Number of Vacancies:

    0
  • Industry:

    IT Jobs
  • Functional Area:

  • Job Experience:

    5+ year
  • Posted On:

    27, Oct 2015
  • Closing Date:

    06, Nov 2015