Service Now Admin

Should have extensive experience on Service Now tools Development & administration, JAVA & Ajax development experience

A fundamental understanding of IT service management and the ITIL business process

Proven development experience in ServiceNow MSP (Domain)

Experience with web services APIs / Worked on integrations with other tools or good knowledge

Hands on Experince in JavaScript

ServiceNow application customization using client scripts, Business Rules, UI Scripts etc.

Application UI Configuration using Content Management

Workflow Configuration

Maintenance, administration and version standardization of Service Now

Basic knowledge of web applications, networks, protocols, email (SMTP, POP3) and active Directory, LDAP

Support in analyzing workflows and present solution possibilities

Strong personal commitment to quality service

Strong interpersonal communication skills

Should be familiar with Agile/SCRUM Development

Service Now admin certification - Mandatory

ITIL V3 Foundation Certification – Mandatory

Service Now Implementation Certifcaton - Nice to have